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January 11, 2018

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Q1. Your customer uses Microsoft Office Excel to maintain an inventory of software and hardware assets. 

You need to recommend a tool that generates daily reports on changes to the inventory of applications installed on computers. 

Which tool should you recommend? 

A. a network monitoring tool 

B. a procurement tool 

C. the SAM ROI Calculator 

D. a software asset inventory tool 


Q2. Your customer has one office. All software and hardware purchasing is centralized. 

You need to define the scope of a SAM program assessment for the customer. Which information should you collect? 

A. current license versions 

B. install, move, add, change (IMAC) activities 

C. list of people responsible for SAM sign-off 

D. quantity of server licenses 


Q3. You are developing a business plan for a SAM program for a customer. 

All senior staff, Accounting department managers, and IT department managers 

attend initial SAM planning meetings. 

You need to complete the business plan for the customer. 

What should you do next? 

A. Secure executive sponsorship. 

B. Secure approval from the Accounting department. 

C. Obtain a purchase order from the Accounting department. 

D. Obtain a list of all installed software from the IT department. 


Q4. You manage a software asset lifecycle for a customer. The customer has centralized purchasing. 

You discover that some employees purchase software by using their personal credit cards. 

You need to control employee software purchases. 

What should you do? 

A. Monitor employee expense reports on a monthly basis. 

B. Identify approved software vendors in the product catalog. 

C. Identify reclaimed licenses from decommissioned hardware. 

D. Monitor license recovery information based on software usage. 


Q5. You plan to assess the SAM processes of an organization that has multiple departments. 

You create a survey to collect information on the SAM processes throughout the organization. 

You need to validate the information collected in the survey. 

What should you do? 

A. Interview the CEO. 

B. Interview the IT staff. 

C. Interview the department heads. 

D. Interview the procurement staff. 


Q6. You plan to manage a deployment process for a customer. 

You need to implement a change management system in the customer's server environment. 

What should you do? 

A. Identify all server hardware purchases. 

B. Identify all approved hardware vendors. 

C. Monitor costs saved by reusing software. 

D. Monitor install, move, add, change (IMAC) activities. 


Q7. You plan to implement a SAM improvement plan for a customer. 

You need to ensure that the customer maintains accurate software purchasing information. 

What should you do? 

A. Run the SAM ROI Calculator. 

B. Monitor all software acquisitions. 

C. Optimize the budget approval process. 

D. Identify all approved software vendors. 


Q8. You plan to collect software and hardware asset information for Windows-based computers on a network. 

You need to identify a Microsoft product to collect this information. 

Which product should you identify? 

A. Microsoft System Center Essentials 

B. Microsoft System Center Service Manager 

C. Microsoft System Center Operations Manager 

D. Microsoft System Center Configuration Manager 


Q9. You plan to do a SAM optimization assessment for a customer. 

You identify the following SAM maturity levels: •The Operations Management Interfaces key competency has a Basic maturity level. •All other key competencies have a Standardized maturity level. 

A SAM improvement plan defines the requirements to raise the maturity level of the 

Operations Management key competency to Standardized. 

You need to recommend an action to raise the maturity level of the SAM 

improvement plan key competency to Rationalized. 

Which action should you recommend? 

A. Reconcile inventory sources quarterly. 

B. Create a project plan for SAM implementation. 

C. Demonstrate that an executive scorecard for SAM goals exists. 

D. Demonstrate that each operational group manages separate asset inventories. 


Q10. Rate your level of proficiency with managing the Software Asset life cycle, including acquisition, deployment, maintenance, and retirement. 

A. Very High 

B. High 

C. Moderate 

D. Low 

E. Very Low 


Q11. Your customer's network consists of one Active Directory forest. The network contains a Microsoft Systems Center Configuration Manager (CfgMgr) server. 

CfgMgr clients are deployed on all desktop computers. CfgMgr clients are not deployed on the servers. All software installed on the servers is added to the inventory. 

You need to complete the software inventory. 

What should you do? 

A. Review the initial configuration of all the servers. 

B. Audit all logon information from Active Directory. 

C. Run a software discovery scan of the entire network. 

D. Review the product packages in the CfgMgr software catalog. 


Q12. Your customer has a SAM program. The customer installs SAM tools that monitor approved software installations. 

You need to monitor whether the customer adheres to approved software installation policies. 

What should you do? 

A. Perform quarterly inventory verifications. 

B. Perform quarterly license metering verifications. 

C. Perform quarterly hardware inventory verifications. 

D. Perform quarterly human resources audits for new employees. 


Q13. Your customer has the following key performance indicators: 

•A quarterly sign-off on SAM reports •97 percent of its assets in inventory 

You need to identify the minimum SAM maturity level represented by both of these indicators. 

Which maturity level should you identify? 

A. Basic 

B. Dynamic 

C. Rationalized 

D. Standardized 


Q14. You have the following information about a customer's environment: •The network contains 180 computers. •A department named Accounting retains all purchasing information. •The customer purchases all licenses under the Microsoft Open License program. 

You need to collect information from the customer to compare the licenses and the 

current hardware and software inventory. 

Which tools should you use? 

A. eOpen and Microsoft System Center Configuration Manager (CfgMgr) 

B. eOpen and Microsoft System Center Operations Manager (OpsMgr) 

C. Microsoft Volume Licensing Services (MVLS) and Microsoft System Center Configuration Manager (CfgMgr) 

D. Microsoft Volume Licensing Services (MVLS) and Microsoft System Center Operations Manager (OpsMgr) 


Q15. You plan to implement a SAM program for a customer. You collect the following information: 

•Executive sponsorship and budget approval •Hardware inventory that includes 60 percent of all computers 

•Microsoft License Statement (MLS) that is reconciled against license purchase records You need to identify the applications installed on all networked computers. What should you implement? 

A. an application patch management tool 

B. a SAM program dashboard 

C. a software discovery tool 

D. a software license tracking tool 


Q16. You plan to secure funding for a SAM program. 

You gather the following information from a customer: •Hardware inventory is incomplete. •Users install unsupported software. •All software purchasing is decentralized. •Departments use different versions of Microsoft Office. 

You need to identify two benefits that support implementing a SAM program for the customer. 

Which two benefits should you identify? (Each correct answer presents part of the solution. Choose two.) 

A. Decreased licensing costs 

B. Decreased IT support costs 

C. Improved payment processes 

D. Improved project management processes 

Answer: A,B 

Q17. Your customer's Acquisition Process key competency has a Basic maturity level. 

You need to recommend a process to improve the Acquisition Process maturity level. 

Which process should you recommend? 

A. Reuse licenses as computers are retired. 

B. Require an annual sign-off on all SAM reports. 

C. Collect entitlement records throughout the organization. 

D. Require that software purchases be made from approved vendors.